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IT Troubleshooting Skill and Process Management


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IT Troubleshooting Skill and Process Management
MP4 | Video: 1280x720 | 64 kbps | 44 KHz | Duration: 1 Hours | 56 MB
Genre: eLearning | Language: English

Screen, Train and Develop (Troubleshooting Skills and Tools): A Manager's Guide To Building a Service Desk Team

This course is about teaching IT Managers how to standardize troubleshooting skills and procedures to build their all star technical team.

This program teaches managers how to:

Screen and hire the right applicants objectively
Design and customize team drills based on their native IT environment
Build a troubleshooting tool for resolving all kinds of technical issues
Take this one-of-a-kind IT troubleshooting manager's course now and start building your technical team to provide consistent and reliable technical support.









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Edited by Bad Karma
Dead links removed
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