Acer Aspire V5-531P-4878 laptop

[pablocat]

Hi can anyone give me any ideas on how to recover the hard drive back to it's factory default with Windows 8? 

 

Unfortunately, I don't have the recovery disks that come with this laptop since  I never made them.

 

I did make an image of the system with EaseUS todo Backup Home v6.50 on another partition, link here:

 

http://forum-andr.net/topic/29919-easeus-todo-backup-home-6500-build-20140325-multilingual/?hl=easeus

 

However, when I try to recover with EaseUS todo Backup Home the image fails to recover and the application tells me I need to create a WinPE boot disk to try and recover.  I've made the boot disk and  configured the bios to boot up with it but still no success (tells me something about the partition is gparted, I have tried to recover with the Acer Recovery Management and it tells me the hard drive is not configured.

 

I did try a toshiba bootdisk on a usb to boot up and tried the recovery with that.  All that did was install the toshiba utilities and manuals on the laptop.  So the laptop looks like a toshiba laptop now.

 

Also tried some data recovery software with no luck.

 

Can anyone point me to any links where I can get the recovery disks for this laptop (not acer website where I have to buy)? or any help on how I can recover  back to factory default?

 

I need to do this for a friend.

 

Thanks.

 

Pablocat

 

[Hawkwind]

Have you tried

• pressing <Alt> + <F10> during startup to open Acer
  eRecovery Management.
• Click Restore Operating System to Factory Defaults.

[pablocat]

 

Have you tried

• pressing <Alt> + <F10> during startup to open Acer

  eRecovery Management

  .
• Click Restore Operating System to Factory Defaults.

 

Hi Hawkwind,

 

Thanks for your response.  I have tried your suggestion.  I seem to have another problem now.  I can't get the BIOS to display either using the F12 or F2 keys during bootup.  So there is now way to do the recovery since I can't boot with a bootable USB device or CD bootable disk.  This seems to be a problem with some Acer laptops. I have found out the only way to do the recovery is to remove the harddrive and format it, put it back in the laptop and then when you restart the laptop you can then boot up with the recovery CDs to restore to factory defaults.