Problem with Macrium Reflect

[Zastrugus]

I have used Macrium Reflect for a long time. Now I am getting the following error and I cannot create image file. Any help would be appreciated Thanx in advance 

 

[Bad Karma]

Straight from the Macrium Reflect knowledgebase :

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[Zastrugus]

Thanx. I tried all and nothing worked. I am at a loss.

Thanx for your help

[uk666]

two possible approaches to resolving this:

1. Reset Windows via Settings - Recovery - Reset and Reinstall all your applications.
2. Restore from you last Reflect backup from before the VSS issue and then update files etc. from the recent backup. 

 

[Zastrugus]

Thanx, that is what I am going to have to do.

[uk666]

How did your fix the problem in the end?

This might help others who have similar problems

[Zastrugus]

Have not fixed it yet. I soon will have to restore an older image and copy backed up email, documents and calendar.

[draww]

the error text implies this 

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it says even unistalled (removed) apps like acronis could cause the issue. check this reg entry and make sure you don't have any other provider listed other than "Microsoft Software Shadow Copy provider 1.0"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers

you may want to recreate the key and content (above page has it all)

[Zastrugus]

Thank you all for your help. I finally ended up restoring an old image and everything works.